The watchTowr Platform mobile applications for iOS and Android are a read-only companion to the watchTowr Platform. Your account, and the security data shown in the applications, are provided and governed under the agreement between watchTowr and your organization (the "Agreement").

This article explains how to remove application data from your device and how to request account or data deletion.

The watchTowr Platform and mobile application use the same account. The mobile application is read-only and does not store findings or vulnerability data on your device. The only data stored locally is your encrypted session token, held in the iOS Keychain or Android Keystore, and minor application preferences.

To remove locally stored data from your device, sign out of the mobile application or uninstall it. This removes the session token and preferences from that device but does not delete or deactivate your watchTowr Platform account.

Your organization provisions a single account for accessing both the watchTowr Platform and its mobile application. A separate mobile account is not created.

To deactivate or delete your account, contact your organization's watchTowr Platform administrator. Deactivating or deleting the account removes access to both the web platform and the mobile application.

To request deletion of personal data that watchTowr holds in connection with the mobile applications, such as a registered push-notification token, contact the watchTowr Support team.

Deletion and retention of your watchTowr Platform tenant data (findings, hunts, assets, and user records) are governed by the Agreement between watchTowr and your organization. Please direct those requests through your organization, and we will action them in accordance with the Agreement and applicable law.